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    SAP Trust Center
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    Data Protection and Privacy

    Data protection and privacy is part of our DNA. SAP protects the rights of our employees, applicants, customers, suppliers, partners, and more. When we process and use data, we protect it, preserve its ownership, and maintain the privacy of the person who it belongs to.
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    EU General Data Protection Regulation (GDPR)

    GDPR harmonizes data?protection regulation throughout the EU and gives individuals more control over?their data.

    Data Protection and Privacy Agreements

    Learn about our rules and standards for the collection, processing and use of personal data, by?SAP and our sub-processors.

    Data Protection Management System

    Learn how the data protection management system (DPMS) helps us achieve and maintain an effective?and appropriate level of data protection and privacy at SAP.

    Data Protection and Privacy Policy and Processing Agreements

    We respect individual privacy. Our data protection and privacy policy and data processing agreements with our sub-processors, help us act on our values and abide by all relevant laws, worldwide.
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    Data Protection and Privacy Policy

    SAP's global policy outlines a standard for handling personal data. This policy helps us comply with applicable data protection and privacy laws. It defines requirements for processing and accessing personal data, and establishes clear responsibilities and organizational structures. This means that your data is safe with us.

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    Data Protection and Privacy Coordinators

    You can trust our network of?coordinators to monitor the?collection, processing, and deletion of?personal data, and maintain a constant high level of data protection and privacy standards within group affiliates and business areas.

    Privacy at a Glance

    What you need to know about SAP’s Data?Protection and Privacy Policy. Learn?how SAP respects and protects the rights of individuals, their information, and what regulations we comply with. The British Standards Institution has certified SAP processes regarding data protection and privacy.

    Data Protection Management System

    To demonstrate our compliance obligations with data protection and privacy laws, SAP has implemented a wide range of measures – such as a data protection management system – to protect data controlled by us and our customers from unauthorized access and processing, accidental loss, or destruction.
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    Building representing line of business data protection guidelines to ensure cloud storage security and data confidentiality

    Line of Business Data Protection Guidelines

    Our data protection management system allows SAP to ensure compliant behavior across all our lines of business. We have a set of company-wide data protection guidelines, function-specific work instructions, and a worldwide network of data protection representatives.

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    Internal Data Protection

    SAP regularly?trains all employees and verifies a high level of data protection awareness?with regular audits in more than 100 locations worldwide every year.

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    EU Access by SAP

    The EU?Access service from SAP enables customers to have their data processed and?accessed from within the European Union, European Economic Area, and?Switzerland. Remote access outside this region is excluded. This service is?eligible for on-premise services and a number of cloud services.

    Data Protection Management System Certificate

    Accredited?by the British Standard Institution (BSI) of London, the certification is based?on BS 10012, the standard for personal information management systems. Audit?details and results are made available to all customer through the annual?customer audit report.

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    Frequently Asked Questions

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